Endpoint Administrator - Managed Services

As an Endpoint Administrator - Managed Services within the Infinity Global Services (IGS) team , you will work as part of the global Managed Endpoint Services team supporting customers across multiple regions.
This is a hands-on, customer-facing technical role responsible for managing, troubleshooting, and optimizing endpoint environments while ensuring high-quality service delivery.

You will work closely with global team members and customer stakeholders to resolve endpoint-related issues, maintain endpoint protection platforms, and ensure consistent and reliable device performance.

Working hours: Sunday-Thursday, 07:00-16:00 IL time, aligned with the global follow-the-sun services model.
Work model: Hybrid (office + home).

Key Responsibilities
Serve as a frontline technical contact for customers and handle incoming service requests through the ticketing system.
Provide day-to-day endpoint administration and troubleshooting for Windows, macOS, and mobile devices.
Deploy, maintain,

דרישות:

2-4 years of hands-on technical experience in IT support or endpoint administration.
Experience of endpoint protection and mobile device management (MDM) solutions.
Proficiency with Microsoft Active Directory / Entra ID user and device administration.
Strong experience with Microsoft 365 support and administration.
Fluent English communication skills.
Excellent interpersonal abilities, with strong time management, multi-tasking, and task-prioritization skills.
High level of professionalism, accountability, and customer-service orientation. המשרה מיועדת לנשים ולגברים כאחד.