Operations Representative

As an Operations Representative at Webbing, you will manage all customer backend setup in a Webbing-developed platform, consisting of multiple complexes and ever-evolving pricing and service modules.You will:Handle customer setup and changes.Support Webbing agents with all requests and questions regarding the service, setup, and management platform.· Building and updating customers’ plans.Be a part of the cross-department’s projects.Operations maintenance activities planning.· Handling monthly billing tasksPerform basic QA for new Webbing platform features.Full- time positionWorking hours: 9:00-18:00 at the office in Petach TikvaRequirements:Proficiency in Hebrew and English with excellent written and verbal communication skillsSelf-motivated with the ability to work independently, prioritize and meet deadlines.Ability to manage multiple administrative projects simultaneouslyStrong attention to detail and patienceOrganized and detail orientated with excellent prioritization skillsAbility to solve operational problemsGood skills with MS Excel (VLOOKUP, match, pivot)Bachelor’s degree - an advantageTechnical skills – an advantagePrevious experience in a similar operational role - an advantageUnderstanding of mobile roaming flows – an advantageExperience with Project Management tools (Monday, Zendesk) -an advantageAbout Webbing:Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.What we offer:Hybrid workWork life balanceParkingFood allowanceCellular planUnlimited data plan for travelingDiscount membershipsGrowth opportunitiesProfessional development budgetGlobal company- working and collaborating with amazing people around the worldFun working environment & company activitiesAnd of course, air hockey and ping-pong tournaments!