Sales Operations Account Manager

Description:

Are you ready to power the future?

At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide. 

Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. 

With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. 

We are looking for a Sales Operations Account Manager to join us!

Job Description

·      Point of contact for customer operational issues

·      Order processing from PO to delivery, ensuring optimal practices are applied.

·      Ensure the timely and successful delivery of our products according to SE committed dates and customer needs.

·      Manage customer escalations, initiate and execute resolutions.

·      Hold periodic forecast process with the customers. Measure, raise flags and manage customer stock, booking and shipments

·      Work with Finance department to resolve invoice, credit and pricing issues.

·      Track and monitor customers agreement and incentive plans.

·      Issue weekly reports, reflecting order status & financial aspects.

·      Ensure an appropriate order flow with the compliance to organizational policies.

·      Improve processes, build KPI’s and lead automation.

·      Frequent communication with worldwide SolarEdge interfaces: customers, operations, planning and sales managers

In general, there is no obligation to include a clause in the employment agreement; signing the employee up for our car policy will be enough.

However, since the candidate insisted on including it, I added it into the agreement (SCHEDULE) and made a few changes – all in track changes. Still, he must sign the car policy, and the use of the car is subject to its provisions.·      BSc in Industrial Engineering, Economy or Accounting from a recognized university - Must

·      Up to 2 years’ experience in supply chain, planning or operations roles.

·      Experience in a high-tech company – a plus.

·      Excellent English - a must. More languages (mainly German, Italian, French) – a plus.

·      Proficiency with Microsoft Office, strong proficiency in Excel.

·      Self-starter, ability to operate multiple tasks in a fast paced business environment.

·      Team player and excellent communication skills.