Customer Support Tools & Automation Developer

we are looking for a Customer Support Engineer to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"our company's data management vision is the future of the market." - Forbes
we are the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, our company takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless company ronauts who leverage their skills & experiences to make real mark

דרישות:

Experience: Minimum of 3-5 years of experience in automation engineering, preferably in a customer success or customer service environment.
Technical Skills:
Proficiency in programming languages such as Python and Bash, and experience in developing in Django environments.
Experience with automation tools, including Ansible and Puppet.
Familiarity with CRM systems, specifically Salesforce.
Knowledge of Grafana for data visualization and SQL.
Analytical Skills: Strong data analysis skills and experience with data visualization tools.
Communication Skills: Excellent written and verbal communication skills, with the ability to convey complex technical concepts.
Problem-Solving Skills: Strong analytical and problem-solving abilities with a proactive approach to identifying and addressing issues.
Team Player: Ability to work effectively in a collaborative team environment. המשרה מיועדת לנשים ולגברים כאחד.