Gett is looking for Retention Marketing Manager

The Retention Marketing Manager will be responsible for executing and designing Gett’s customer retention strategy, combining hands-on campaign execution with creative content development.

This role combines technical expertise with marketing creativity, encompassing tasks such as building automations and surveys in Braze, writing engaging copy, briefing campaigns, and managing the monthly retention plan. The focus is on strengthening customer relationships, increasing ride frequency, and maximizing lifetime value.

Reporting to the Head of Marketing - Demand, the ideal candidate is a retention marketer who is both data-driven and creative, with strong experience in B2C marketing platforms such as Braze, and the ability to craft campaigns that deliver measurable results while resonating with customers.

This is a temporary position to cover for maternity leave.

Key Responsibilities:
- Own and optimize the customer lifecycle communications for Gett’s B2C users, focusing on retention, re-engagement, and increasing rides and deliveries through multiple channels.
- Develop, execute, and continuo

דרישות:

- 3+ years of hands-on experience in CRM/ Retention marketing / Life cycle marketing manager roles within a B2C environment - Must
- Proven expertise in Braze, with deep knowledge of marketing automation, segmentation, and lifecycle management - Must
- Strong Hebrew writing skills with the ability to produce clear, accurate, and marketing-focused content - Must
- Strong understanding of customer lifecycle principles, including retention, reactivation, and churn prevention
- Experience creating and managing marketing content briefs, working with creative teams
- Technical skills with CRM platforms, HTML, SQL are advantage
- Familiarity with email marketing best practices and automation workflows
- Analytical mindset with the ability to derive insights and optimize campaigns accordingly
- Excellent communication and organizational skills, able to juggle technical and creative tasks
- Fluent in Hebrew and English, spoken and written
- Ability to work effectively in a fast-paced, deadline-driven environment and collaborate across departments

At Gett, we’re committed to creating an inclusi