Technial Program Manager (Cortex XSOAR)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

As a Technical Program Manager, you will be responsible for designing and reviewing integrations with various information technology and security tools.

This inbound work includes working closely with Customers, external Partners, Business Development, Product, Engineering, and cross-functional teams to coordinate and design new product integrations.

Good quality integrations that support customers’ use cases are the core of our platform. You’ll develop and execute operational engineering processes and help scale from early access through full launch.

The successful candidate will thrive in a fast-paced environment where energy, drive, and a collaborative approach are key to success.

Your Impact

Create and review technical design requirements for third-party integrations
Work closely with peers across different teams and disciplines to shape solutions and integrate with other parts of the product
Work closely with Software Developers and Security Architects to design, research, and scope integrations
Work closely with Customers, External Partners, Business Development, and Product to scope use cases and workflows
Support cross-functional teams in the full software development life-cycle of integrations from design through implementation

Qualifications

Your Experience

4-5 years of experience as a Backend Developer / Technical Product Owner or technical-related field

Hands-on experience with with at least one major cloud platform (e.g. AWS, GCP, Azure)

Solid understanding of modern AI tools and platforms designed for software development (e.g., GitHub Copilot, OpenAI APIs, CodeWhisperer, etc.) and ability to effectively utilize AI-powered tools to enhance productivity and development workflows

Solid background in working with third-party APIs and integrations

Proven experience writing design/requirement documents for engineering teams

Familiarity with scripting, debugging, or software development (Python - preferably)

Thorough understanding of software development lifecycle from conception to delivery

Excellent communication, organization, and influence skills

Ability to resolve conflicts and drive issues to resolution and escalate when necessary

Self-starter who enjoys problem-solving with little direct supervision - Ability to learn quickly and just in time

Additional Information

The Team

Our engineering team is at the core of our products and connected directly to the mission of preventing cyber attacks. We are constantly innovating — challenging the way we, and the industry, think about cybersecurity. Our engineers don’t shy away from building products to solve problems no one has pursued before. We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.