General Manager (F/M/X) Pullman Jerusalem

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.

Job Description

Job Description

As General Manager of Pullman Jerusalem, you will serve as a true ambassador of the brand and the property. Through visionary leadership, strong interpersonal capabilities and a sharp strategic mindset, you will cultivate an engaged team, elevate guest satisfaction and deliver outstanding financial performance. Leveraging your solid commercial expertise and entrepreneurial drive, you will position the hotel as a leading reference in the premium segment, ensuring sustainable growth, brand excellence and market distinction.

What Is In It For You

A unique and prestigious leadership opportunity within a new opening under the internationally renowned Pullman brand.
The privilege and exclusivity of shaping the identity, culture and positioning of a flagship property from its launch phase.
The management of a large-scale and multifaceted operation including:
350 rooms
A congress center with 6 large meeting rooms
Indoor and outdoor swimming pools
Restaurant and two bars
SPA facilities
The opportunity to leave a lasting mark on the local hospitality landscape while driving commercial and operational excellence at the highest level.

Qualifications

Your Key Responsibilities

Leading the Business

Provide overall strategic leadership and direction to the property.
Drive operational excellence across all departments to achieve and exceed financial and performance targets.
Maximize profitability through rigorous financial management and revenue optimization strategies.
Ensure full compliance with operational standards, governance, and all applicable legislation.

Building and Inspiring Your Team

Foster a high-performance culture based on collaboration, accountability and inclusion.
Champion employee engagement and talent development, empowering teams to contribute actively to the property’s success.
Promote diversity and create an environment where different perspectives are valued and encouraged.

Driving Commercial and Market Success

Leverage an excellent knowledge of the local market to position the hotel competitively.
Demonstrate strong expertise in Food & Beverage and MICE segments to maximize revenue streams and market penetration.
Develop and nurture strategic relationships within the local business community and key stakeholders.

Elevating Service Culture and Brand Excellence

Ensure product quality and service standards consistently exceed guest expectations.
Act as a brand custodian, guaranteeing that all Pullman brand essentials and standards are implemented and executed flawlessly.
Position the property as a benchmark in the premium hospitality segment.

Qualifications & Skills

Proven experience in a senior leadership role within a comparable international hotel brand or complex hospitality environment.
Strong business acumen with demonstrated success in driving commercial performance and delivering on KPIs.
Excellent knowledge of the local market.
Strong expertise in Food & Beverage and MICE operations.
Inspirational leadership style with the ability to motivate and develop high-performing teams.
Strategic thinker with strong creativity and communication skills.
Relationship-oriented leader with outstanding stakeholder management capabilities.
Passion for continuous personal and team development.
Mandatory: Fluent Jewish and English speaker.
Additional languages are considered a strong asset.

Additional Information

Our Commitment to Diversity & Inclusion

We are an inclusive organization committed to attracting, developing and promoting diverse talent. We believe that diversity of backgrounds, perspectives and experiences strengthens our teams and drives sustainable performance.