Senior Product Manager - AI Billing Infrastructure

Description:

monday.com is building the AI work platform that not only helps manage and orchestrate work, but also does the work for you. Over 250,000 customers across departments worldwide use monday.com to bring people, workflows, and AI agents together on one flexible platform, where AI doesn't just assist, it executes. From work management and CRM to service and dev, every product in our ecosystem runs on the same AI layer, automating tasks, running workflows, and helping teams deliver exponentially more with less effort. 

We move fast with big impact, fueled by a vibrant, ownership-driven culture where you’re empowered to shape how organizations achieve more and outpace their competition.

Our product teams build features and architect roadmaps with a level of ownership rarely seen at our scale. You have the autonomy to navigate complex problems, moving from ideation to production at speed. Your challenge is building agentic technology and creating a bridge between AI and everyday workflows. You’ll shape the way the world works by delivering instant, autonomous impact to millions.

The Mission

The Payments team is the backbone of monday.com’s business. We power the entire subscription lifecycle through a cutting-edge, homegrown platform that handles everything from customer onboarding and payment processing to complex subscription logic and user license management.

We are on a mission to drive company growth by reshaping how our products are defined, monetized, and consumed. As we move into the era of AI-driven work, our team is building the foundation for a self-serve monetization engine — one that can track, price, and enforce usage for millions of users and autonomous agents in real-time.

As a Technical Product Manager, you will own the evolution of our monetization infrastructure, balancing immediate business requirements with the long-term scalability of our platform.

• Set Vision and Strategy: Define the long-term direction for our monetization infrastructure, including our product catalog, license management, and usage metering systems.
• Streamline the Commercial Lifecycle: Build the infrastructure for Order-to-Quote (CPQ) and our Unified Catalog. You will turn complex pricing versions and offerings into a self-service tool that allows the company to launch new products and pricing models in minutes.
• Build Usage & Pricing Infrastructure: Develop the systems that power diverse pricing models—including usage limits, overages, and consumption-based billing—ensuring they are robust enough to handle the next generation of AI-driven products.
• Partner with Pricing & Packaging: Work closely with business teams to translate commercial strategies into scalable products, enabling new bundling options, pricing models, and innovative commercial offerings.
• Roadmap & Execution: Build and maintain a roadmap that balances business agility with technical excellence. You will lead execution by setting priorities, managing timelines, and ensuring high-quality delivery of foundational initiatives.

• 5+ years of Product Management experience: You have a track record of building complex, high-scale backend platforms or infrastructure-heavy products.
• Systems Thinking: You have a "platform first" approach. You enjoy designing how different systems (Catalog, Billing, Licensing) interact to form a cohesive engine, and you can anticipate how a change in one area impacts the entire commercial flow.
• Curiosity for the AI Economy: You are excited by the challenge of moving beyond "per-seat" pricing into the world of consumption-based billing for AI and automated workflows.
• Master of Influence: You can navigate a high-growth environment, aligning engineering, finance, and business teams around a shared technical vision.
• Entrepreneurial Agency: You operate like the CEO of your domain. You thrive in ambiguity and see every technical bottleneck as a problem worth solving.
• Analytical Mindset: You are data-driven and use metrics to validate your decisions and measure the impact of your products.