Associate Operational Enablement Manager

Description:

We are monday.com, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.

With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration.

The Associate Operational Enablement Manager will play a key role in supporting operational excellence and empowering client-facing teams. You’ll assist in building scalable enablement programs, creating engaging learning materials, and maintaining documentation that drives adoption and efficiency across the organization.

This role is ideal for someone eager to learn, grow, and build a successful career in Enablement or training. You’ll be guided by experienced team members, gaining hands-on exposure to global SaaS operations, cross-functional collaboration, and enablement best practices.

Collaboration & Coordination

• Partner with Sales, RevOps, and Enablement stakeholders to understand priorities and needs.
• Support the planning and coordination of enablement programs and initiatives.
• Assist in documenting and communicating workflow or process updates across teams.
• Contribute to change management activities and ensure team alignment during tool or process rollouts.

Content Development & Delivery

• Help create and update enablement materials, including playbooks, courseware, videos, guides, and microlearning resources.
• Use tools like Camtasia, Rise, and Genially to design engaging learning experiences.
• Support the delivery of live or virtual training sessions.
• Ensure enablement content stays accurate and aligned with ongoing product and process updates.

Feedback & Continuous Improvement

• Collect feedback from stakeholders and learners to identify areas for improvement.
• Support analysis of engagement and adoption metrics to measure enablement impact.
• Collaborate with senior team members to implement improvements and enhance scalability.

• 1–2 years of experience in enablement, training, or a related operational or educational role (experience in SaaS environments preferred).
• Strong interest and motivation to build a long-term career in Enablement or training.
• Open to learning, feedback, and supervision, with a proactive approach to professional growth.
• Problem-solving mindset — able to identify gaps, think creatively, and suggest solutions.
• Basic knowledge of content development or instructional design tools (Camtasia, Rise, Genially, or similar).
• Excellent communication, organization, and collaboration skills.
• Fluent in English at a professional level.
• Familiarity with monday.com is an advantage.

What You’ll Gain

• A strong foundation in Enablement strategy, operations, and cross-functional collaboration.
• Exposure to global enablement programs and SaaS operational ecosystems.
• Opportunities to learn from experienced Enablement professionals and contribute to impactful initiatives.
• A supportive environment that values curiosity, growth, and continuous improvement.