Senior Sales Engineer

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POSITION SUMMARY

Customer-facing sales team representative working with an Account Manager focused on specific accounts. Perform technical tasks, including technical solution presentation, written proposals, network design and engineering and quotes. Must be able to communicate solutions to customers and manage ongoing technical relationship. Also work with internal CIENA organization to drive product requirements and provide customer feedback to product management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Network and applications engineering for CIENA products
Leading technology meetings and reviews with key customers
Consult with potential and current customers on application of CIENA products for next generation architectures
Complete network designs for customer application of CIENA networking products
Drive introduction of new concepts / features into customer networks
Influence Customer requirements and translate high-level customer requirements into CIENA system requirements
Expertise in use of CIENA network design and modeling tools
Prepare quotations and assist in proposal preparation for all CIENA products using internal tools
Provide product and technical expertise to support Sales efforts of transmission, switching and software solutions
Prepare design and applications presentations
Review quotes, RFx's, product presentations and forecasts
Serve as a technical trusted advisor for customer related issues
Interface with sales group and product management/marketing to develop and/or propose product enhancements to meet customer requirements
Act as the first-line support “Go-To” person for allocated sales opportunities within allocated accounts

SKILLS

Ability to build customer relationships leading to trusted advisor status within customer and partner base
Proficient in selling, building, and/or deploying turnkey solutions.
Strong communication skills; verbal and written communications skills in Hebrew and English
Excellent communications skills; cooperative attitude; team player.
Technical knowledge in some of the following areas:
DWDM
Optical transmission systems
Packet networking including understanding of (IP/)Ethernet Carrier Ethernet, MPLS and SR
Technical knowledge in Software Defined Networking, network orchestration and NMS
Exhibit a high degree of presentation, interpersonal and communications skills.
Able to provide clear and concise engineering documentation.
Detail oriented, flexible, able to handle multiple tasks with minimal supervision and able to deal with tight deadlines
Ability to work in parallel on different project and tasks
Manage presale as well as post sale activity
General knowledge of computers and application programs (i.e. MS Office, Visio)
Proven ability to work in a team oriented environment, taking on-board round table discussions on solution architecture
Knowledge of Ciena products and technologies an Advantage

DESIRED CHARACTERISTICS

Highly motivated technical individual that desires to work on application of advanced transport architectures
The ability to demonstrate leadership in technical sales activities
Ability to understand customer needs and use technical expertise to develop customer solutions
Ability to develop customer relationships and work well with customers
Flexible individual that is able to handle multiple tasks with minimal supervision
Team player

REQUIRED EXPERIENCE:

Minimum of 5 Years in Telecommunication industry experience
Prior experience as a contributor on a sales account team
Prior experience with government / defense projects – advantage
Capable to be classified by the Israeli MOD
Good English knowledge

EDUCATION

Technical Degree, BSc or equivalent

LOCATIONS:

Tel-Aviv Israel

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.