AV Technician

Astreya is the leading IT solutions provider that delivers technology-enabled services andfuels digital transformation to some of the most exciting companies on the planet. We areat the cusp of a new way of working with our delivery model that helps our clients bepositively productive by matching exceptional people to on-site teams delivering world--class IT service. With engineers in over 30 countries and 70 cities worldwide, weare a global company working with the world's most recognisable and innovativeorganisations.*What this Job Entails:*The AVC’s prime function is to provide Event, AV and VC technical support and be themain AV point of contact onsite.The position involves a high degree of exposure, working sometimes with executives anddirectors to provide the services listed above and requires a flexible approach to workingschedules, including early start and late finish and occasional weekend support. Event Support* Hands-on delivery of events either on-site or remotely supporting other locations.* Operate event production equipment including but not limited to audio desk, lighting* desk, vision mixer, editing suite, studios and PTZ cameras.* Work with teams and stakeholders using ticketing or booking systems to coordinate* events.* Provide full event production support either on your own for smaller events or as part* of a team for larger events* Manage the day-to-day housekeeping and maintenance of AV spaces/systems.* Work with clients/stakeholders who might not be technically minded in pre-* production to explain the capabilities of the space and go over best practices to ensure* the event is a success* Provide feedback on possible enhancements and improvements to the space* Manage client expectations on production issues* Liaise across different levels within the immediate team, the client’s organisation, and* third-party vendors* Escalate all operational matters to the appropriate level of support and make* suggestions for improvements* Produce event-related and other types of reports as requested by the manager* Serves as the primary contact for event coordination requiring AV beyond the general meeting setup* Run AV events for corporate communications to employees, including pre-event practice runs with speakers, testing of audio, video equipment, etc* Consult with internal stakeholders to understand requirements for meetings in rental spaces that do not have advanced AV setup.* Serve as key contact for third- party AV vendors at venue locations.* Manage high- profile, global events* Ensure all equipment is operational prior to events, has been tested, and escalatse when some issues could impact the event.* Video/Audio encoding and editing skills.* Video / Audio Conferencing* Video/Audio conference setup support* Ensure all equipment is operational in advance of meeting/event and handover to host to be able to operate the call* Manages equipment and software upgrades* Commissioning and testing of all new and relocated video conference systems* Assist with support for video/audio conferencing problems. Investigate faults and recommend further actions to rectify, working with external vendors when necessary.* AV Meeting Room Support* Ensure all multimedia/presentation rooms are maintained and working well.* AV equipment set-up and support* Presentation/multimedia meeting room support, including duration support* Assist with support for multimedia broadcasting* Quick response to emergency/ad-hoc requests* Faults & Room Checks* Carry out regular preventative room checks, ensuring all equipment functions correctly in accordance with the room check procedure* Ensure that all faults are reported in the correct way and in a timely manner* Proactive maintenance/reporting to ensure all AV equipment is always of the highest standard and functioning correctly* Providing support, including on-the-spot diagnosis and rectification of faults and problems as and when they occur, escalating using established procedures* Carry out all power down/up when required, usually involving out-of-hours overtime commitments*General Duties** Maintaining the cleanliness and presentability of all AV rooms, stores and equipment* Mentor other members of the team, including freelancers* Assist with the training of all technical team members* Advise clients on best practice* Provide regular feedback and service improvements recommendations* Focus on service/operational issues for review*Experience &; Skills Required** Flexible approach to working schedules to include ou-of- hours (early or late) and* weekends* Must have experience in managing events and webinars remotely via Google Meet/* Zoom / VMIX* Working unsupervised* Encoding of video and audio content.* Media and web content integration (packaging). Knowledge of Windows Media,* Apple Quicktime, .mp4 and Flash encoding formats.* Operating various types of equipment such as camera controllers, audio mixing desks* and lighting consoles* Read and understand AV schematicsJob Types: Full-time, PermanentExperience:* Corporate Audio Visual: 1 year (Required)* Audio Visual Live Events: 1 year (Required)