General Manager - Mobility

We are looking for a General Manager to join our Mobility group; as we scale up and drive digital and financial inclusion across our markets.

About Us

M-KOPA Mobility is a business subsidiary under the umbrella of M-KOPA Holdings. We envision an electrified Mobility sector across Africa. Our mission is to accelerate the African eMobility sector by providing affordable, connected, and customer-centric financing solutions to ‘Every Day Earners’. Our relationship with customers begins with an initial loan for an electric vehicle, designed around their earning patterns.

As that relationship grows we use AI / machine learning models to build individualised credit histories for customers throughout the repayment of their first loan. Based on this information, we then finance additional digital and financial products like smartphones, digital loans, health insurance, and data bundles through our mobile application.

At the moment Mobility operate exclusively in Kenya with plans to expand to M-KOPA’s other operating countries and beyond, these include Uganda, Nigeria, Ghana and South Africa.

M-KOPA has provided over $1 billion in credit and reached 5 million customers. M-KOPA was named one of the FT’s Fastest Growing Companies in Africa three-years in a row, and one of TIME Magazine’s Most Innovative Companies in the world in 2024 and 2023.

About the role

In this exciting role as Mobility General Manager, you will lead a team of Department Heads and managers across multiple commercial and operations business units. You will have full P&L responsibility and management, including all the related targets.

You'll oversee all distribution, expansion and budgeting including all the key operational stakeholders. You will be responsible for developing annual budgets and detailed operating plans with your respective departments and actively monitor business performance across key functional areas to determine progress against weekly/monthly/quarterly KPI’s and identify areas for improvement.

You will also build on the existing high performing company culture and customer satisfaction that exemplifies the M-KOPA Mobility values.

About you

You are passionate about M-KOPA’s mission of making financing for everyday essentials accessible to everyone. You have demonstrable Sr. leadership and P&L management experience leading high performing cross functional teams. Excellent problem-solving skills, with ability to analyse complex information and draw relevant conclusions. You have a strategic outlook and are able to execute, using complex data to navigate the challenges that may arise.

Strong communication skills in English are essential, the ability to use Kiswahili is highly desirable. Ideal experience would be working in the Mobility and/or Asset financing sector in the region, although applications from adjacent and related industries where strong leadership is demonstrated are encouraged if coupled to the right regions .

Excellent commercial and government stakeholder management skills, including the ability to set and communicate direction along with evidence of building strong external relationships.

This is a hybrid role, you would be working from our offices in Nairobi * this role will require relocation to Nairobi, partnering with a diverse group of employees from our different markets and locations across the UK, Europe and Africa.

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized thrice by the Financial Times as one Africa's fastest growing companies (2022, 2023 and 2024) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.