Customer & Account Specialist

Job Description

Our Marketing team are passionate about bringing our medicines and vaccines to our customers around the world.

Through digital listening and patient analytics, we are able to understand our customers’ needs and strive to provide solutions to meet them.

Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources.

We support healthcare providers and healthcare systems meet the goals of the patients in their communities.

The Customer and Account Specialist is responsible for managing a territory of several accounts and key customers. Customer and Account Specialist should establish and improve relationship with variety of customers. CAS reports directly to B&SM.

Responsibilities:

Implement product strategy and tactics in the field.
Identify key customers, define strategy and tactics of their development on the territory.
Create and manage long-term relationships and partnerships.
Identify customer needs, create business opportunities and customer solutions.
Achieve/exceed sales targets and agreed KPI's of personal priorities.
Analyze territory and accounts sales, dashboard, and translate to action plans.
Organize and implement tailored made activities for own territory.
Implement and manage local unit’s projects.

Requirements:

B.A Degree
At least 3 years of experience as sales representative.
Experience with Specialists in hospitals.
Experience with Pulmonologists / Rheumatologist / Cardiologists - advantage.
Experience with Launch of new products and areas- advantage.
High scientific level abilities, the ability to delve deeper into medical and scientific information and the ability to transfer them into marketing messages.
Managing high level medical discussions.
Proactive "can do" attitude, strong analytical and customer facing skills.
Very high selling skills level.
Capable of creating and managing long-term relationships and partnerships.
Outstanding communication skills and flexibility.
Strategic thinking, planning skills.
Self-motivated with the ability to perform with a high level of independence.
Digital savvy, understanding the impacts as a key to the success.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

10/21/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R316164