Data-Driven Sales Manager

Har Hotzvim, Jerusalem A growing women’s retail company is seeking a strategic, data-driven Sales Manager to lead and optimize our call center and chat sales operations. This is not a floor management role, but a behind-the-scenes leadership position focused on performance, training, and conversion. Key Responsibilities: Lead and support call center and chat sales teams to improve performance Analyze sales data, KPIs, and conversion metrics to drive decision-making Develop and implement sales scripts and customer engagement strategies Create and deliver ongoing training to enhance team effectiveness Identify trends, gaps, and opportunities for growth and optimization Collaborate with marketing and operations to align messaging and campaigns Requirements: Fluent in Hebrew and English (spoken and written) Strong analytical mindset with experience in data-driven decision-making Experience managing remote or service-based sales teams (call/chat) Proven ability to build training programs and sales processes Excellent communication and organizational skills Use of Zoho CRM