Customer Success & Support student- American market

*Job description** Provide technical support for VuDrive – Jungo’s aftermarket product and cloud platform* Respond to and resolve technical issues* Support VuDrive customers in the US* Maintain a high level of customer satisfaction* Communicate common & problems unique to the Product, R&D, and QA teams, and collect issue resolutions* Proactively follow pilots, and customer reports, find technical issues, and verify constant information flow to customers* Report to Customer Success team manager*Requirements** 1st degree student* English Primary fluency / bilingual proficiency – A MUST* Previous experience in Customer Support role* A positive approach when interacting with customers is crucial* Proactive* Tech oriented* Availability to work in USA market hours- Monday- Thursday 16:00- 24:00, Friday Flexible hours*Job scope** Location: Jungo’s offices Netanya* Suitable for students* Working from Israel on U.S. time (evening & night shifts + Fridays)Job Type: Part-timeExpected hours: No less than 30 per week