Sales Effectiveness & Process Specialist

About Us ISMG has joined forces with global B2B Marketing Agency, Xtra-Mile (XM)! XM's holistic lifecycle model redefines marketing strategies by aiming to create a synergetic relationship between all stakeholders in a business and build a 360-degree positive, value-based brand image that speaks to the hearts of all desired audiences. The Opportunity Are you an organized, detail-oriented professional with a passion for driving operational excellence in a fast-paced global setting? We are looking for a proactive Sales Effectiveness & Process Specialist to join our dynamic team. In this role, you will play a pivotal part in optimizing our sales workflows, ensuring seamless coordination across stakeholders, and supporting our global business operations. What You'll Be Doing End-to-End Sales Support: Oversee operational activities across the sales cycle, including crafting tailored proposals (scope, deliverables, pricing structures, regions) and preparing polished client-facing documentation. Process Management & Approvals: Lead and navigate internal cross-functional approval flows, ensuring swift resolution and aligned decision-making with high patience and accountability. Systems & Data Proficiency: Utilize Microsoft systems and advanced Excel capabilities to track, analyze, and manage operational data efficiently. CRM Operations: Maintain and optimize sales processes within CRM platforms (such as Dynamics 365), ensuring accurate data entry and process alignment. Cross-Functional Collaboration: Actively engage with internal teams and external stakeholders to foster smooth communication and seamless handoffs. Team Synergy & System Enablement: Assist team members with system-related workflows, ensuring all operations run synchronously and without friction. What You Bring to the Table Professional Experience: 2+ years of experience in an operational role (preferably within Sales Operations or Commercial Operations). Technical & Data Skills: Advanced proficiency in Microsoft Office, with exceptional Excel capabilities (data analysis, formulas, dynamic tables). System Familiarity: Hands-on experience working with CRM platforms (e.g., Dynamics 365, Salesforce). Process Execution: Strong ability to drive internal workflows, manage cross-functional approvals, and follow up consistently through completion. Analytical & Organizational Mindset: Highly organized with strong numerical agility and the ability to simplify complex operational structures. Interpersonal & Team Dynamics: Excellent communication skills, capable of working autonomously as well as collaborating effectively within a team. Ownership & Agility: Proactive, fast learner with a strong sense of initiative and a solution-oriented approach. Flexibility: Willingness and availability to work flexible hours to support global activities. Language Proficiency: Full professional fluency in English (written and spoken) – essential for working in a global environment. Apply Now! Visit Xtra-Mile.co to learn more. #LI-Hybrid