Manual QA Team Lead

Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor.

Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors.

Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security.

Our team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That's where you come in.

We are looking for a hands-on Manual QA Team Leader to join our R&D team and lead a group of QA engineers in delivering high-quality software in a fast-paced environment with frequent releases. This is a hands-on leadership role focused on manual testing, infrastructure QA, and close collaboration with Product and R&D teams.

RESPONSIBILITIES
Lead and mentor a team of QA engineers, including task planning and performance management
Design and oversee manual testing for web applications (UI, API, regression, integration)
Drive QA processes across sprints, releases, and production support
Ensure quality of infrastructure components and complex system integrations
Troubleshoot production issues and support internal teams with issue diagnosis
Participate in feature planning, design reviews, and version readiness

REQUIREMENTS
5+ years in QA, with 2+ years as a team leader
Experience with frequent deployments and fast-paced release cycles
Strong manual testing background with infrastructure-level testing
Advanced SQL and DevTools usage
Familiarity with tools like Kibana, Sumo Logic, Tableau, or Splunk
Strong attention to detail, ownership, and clear communication in English
Relevant academic degree advantage
Experience from a fintech industry is a plus

WHAT WE OFFER

Opportunity: Have a major impact at a fast-growing startup that is revolutionizing the FinTech industry
Team Culture: A collegial, collaborative, fun work environment with frequent team events
Professional Development: Sponsored learning & development program
Work Flexibility: A hybrid office work model (In-Office Mon/Tues/Weds and WFH Sun//Thurs)