Business Unit IT Referent

We are looking for a Business unit IT Referent that will handle the following:

New systems and processes implementation

Development and enhancement of existing systems

Ensure business processes are supported by IT systems

Serves as the main focal point for all IT-related matters for all BU IT requirements (e.g., line management, finance, etc.)

Major areas of responsibility

Daily Routines

Implementing new systems and processes related to the systems
Being involved in products solution design
Coordinate between business processes and needs and IT developers
Defining together with the business the BU process & Routine to support the implementation of the tools, maximizing their potential and business improvement
Defining together with the business Process KPI’s & Success Criteria
Building dashboards using DataIku and Tableau based on business needs
Coordinate the Rollout implementation Plan; value-based priority & Prod. Readiness
Monitor all the BU requests for development and enhancement
Communicate the status of the bugs, developments and enhancement to all BU
Be the first focal point for all IT issues and bugs in the BU systems

Process Control:

Leading the project’s Implementation cross-BU (Commercial-wise) with coordination of all project’s interfaces

Product Improvement & Support:

Manage a list of backlog items and prioritize them based on the overall strategy and business objectives.
Provide IT first level support to all BU users
Ensure users are familiar with the capabilities and functionality of the existing IT systems
Identify opportunities for improvement and make constructive suggestions for changes. Initiate and implement improvements in all areas of IT responsibility
Take part in IT steering committees and integration meetings
Identify and provide standards for gathering information for use in trend analysis and reports information to company management
Communicate effectively with internal clients to identify needs and evaluate alternative business solutions
Continuously seeking opportunities to increase user satisfaction and deepen users’ relationships with the IT unit

Strategy, Planning and Development

Prepare the IT annual work plan of the BU
Coordinate new systems/processes/projects implementation related to BU
Prioritizing & monitoring plan for projects in the BU

Requirements:

BA in Industrial Management Engineering/ BSc in computer science
At least 3 years of experience with IT systems in global company
Capable of managing process of innovative change effectively
Capable of analyzing and writing Business Requirement Documents

Function:
Atlantic & CS Business Unit

Publish in Internal Career Page:
Yes