Application Engineer

Description:

Hailo is a leading high-tech company, developing top-performing AI processors for edge devices in various industries. We combine an extensive understanding of the way neural networks operate, with our team’s expertise in SW and HW architecture, to develop products that transform the way we use machines to perceive and analyze the world around us.

Our company is led by a group of experts from a wide range of disciplines, combining experience from elite intelligence units as well as leading tech companies in Israel and abroad, with a track record of executing complex projects from the ground up.  As an AI chip company, we believe that AI can help us create a better, safer, more productive, and more convenient world. For this to happen, AI needs to be available at scale and on the edge. 

To this end, our team of hardware and software leaders is developing top-performing AI processors, dedicated to AI tasks on edge devices in a wide variety of applications and industries including smart cities, automotive, manufacturing, agriculture, retail, and many more. With hundreds of customer programs around the world, and a wide ecosystem of software and hardware partners, Hailo is leading the edge AI revolution.

In this position

In this position, you will engage in pre-sale technical activities while supporting Hailo’s existing customers.

You will respond to technical inquiries, reproduce and investigate complex issues across a wide range of domains in close collaboration with the R&D team, and drive effective resolutions. You will design and implement customer-facing demo and reference applications in C++, develop AI applications that showcase our product’s capabilities at major industry events such as CES and other trade shows, and provide knowledge transfer to our FAEs to strengthen field enablement and customer success.

• Understand the customer’s technical use case for Hailo’s technology and the customer’s system comprehensively.
• Develop a comprehensive understanding of each customer’s technical use case and system architecture, leveraging this knowledge to effectively support R&D in analyzing and resolving issues.
• Serve as a subject matter expert on Hailo’s VPU product, maintaining deep knowledge of product features and the roadmap in order to support FAEs and Tier-1 customers.
• Lead technical alignment processes with customers by clearly communicating status, addressing questions and requests, and coordinating responsibilities across the company.
• Master Hailo’s technical messaging to effectively support business development and sales activities.
• Design and implement demo applications when needed and occasionally participate onsite in customer demos or engagements.
• Collaborate closely with R&D, Product, and Business teams to achieve key business milestones and drive new product requirements based on customer needs.