Outbound Specialist

Description:

Alice identifies and tracks harmful content online. We support technology platforms, corporate enterprises, NGOs, and governments in their fight against terror, hate speech, disinformation, child sexual abuse, organized crime, and other malicious activities on the internet.

We are seeking a highly motivated and detail-oriented Outbound Specialist to join our team. In this role, you will conduct advanced investigations, analyze digital ecosystems, and transform raw intelligence into actionable insights that help address some of the internet’s most complex threats.

Key Responsibilities: 

• Conduct deep-dive research and analysis on online threats, including criminal networks, exploitation, disinformation, and other harmful digital activity.
• Generate actionable intelligence reports and high-quality insights.
• Lead and manage operational workflows, from data collection to intelligence delivery.
• Monitor and anticipate evolving tactics of malicious actors to stay ahead of emerging threats.
• Collaborate cross-functionally with technical and operational teams for intelligence gathering efforts.
• Maintain and enhance intelligence knowledge bases, infrastructure and analytical tools to improve operational efficiency.

We are looking for a tech-savvy, proactive, and mission-driven expert with a “Can Do!” approach and the following skills and qualities:

• Background in Intelligence or equivalent.
• Proven OSINT/ WEBINT/ Cyber HUMINT expertise and experience conducting operational investigations in web and mobile environments.
• Tech-driven mindset, with experience in data or technology-oriented organizations.
• Familiarity with digital marketing, mobile ecosystems, or AdTech (strong advantage).
• Strong trend analysis capabilities and a sharp ability to identify evolving methodologies of online threat actors.
• Excellent written and verbal communication skills in English (mandatory); additional languages are a significant advantage.
• Exceptional presentation and people skills, with customer-facing or B2B/Tech/Sales experience as a plus.
• A proactive, fast learner with curiosity, adaptability, and out-of-the-box thinking.
• Solid online security orientation and ability to learn and adopt new intelligence tools quickly.
• Ability to work under pressure and manage multiple priorities in a fast-paced operational environment.

Alice is a trust, safety, and security company built for the AI era. We safeguard the communicative technologies people use to create, collaborate, and interact—whether with each other or with machines.

In a world where AI has fundamentally changed the nature of risk, Alice provides end-to-end coverage across the entire AI lifecycle. We support frontier model labs, enterprises, and UGC platforms with a comprehensive suite of solutions: from model hardening evaluations and pre-deployment red-teaming to runtime guardrails and ongoing drift detection.