WIRE SERV SPEC

GENERAL SUMMARY:
Supports all Pinnacle Bancorp Banks on incoming and outgoing wires. Keeps accurate records of wire contracts and/or agreements. Assist internal and external customers as needed.

JOB RESPONSIBILITIES AND DUTIES:
Provide customer service and support for external and internal customers regarding inquires and problem resolution.
Completes daily wire transactions for all Charters.
Reviews and processes customer wire contracts for all Charters.
Various other duties as assigned by management.
Regular and reliable attendance.

KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of Wire Transfer and Fiserv preferred.
Knowledge of windows-based programs on either an IBM or Macintosh Computer.
Skill in good customer service and telephone courtesy.
Ability to work under pressure and have constant interruptions while doing assigned responsibilities including reconcilement, verification, and computer input.
Ability to operate a PC with keyboard accuracy and speed.

EDUCATION AND EXPERIENCE:
High School or equivalent
Accounting and bank experience are preferred.

PHYSICAL REQUIREMENTS:

Seeing: 75-100%
Must be able to read computer screens and reports

Hearing: 75-100%
Must be able to communicate with customers

Standing/Walking: 50-74%

Climbing/Stooping/Kneeling: 0-24%

Lifting/Pulling/Pushing: 0-24%

Fingering/Grasping/Feeling: 75-100%
Must be able to operate a computer

PHYSICAL DIMENSIONS:
Light Work: Exerting up to 20 pounds of force occasionally, and/or a negotiable amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

NOTE: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of personnel so classified.

M - F 8:00 - 5:00 or 8:30 - 5:30 rotating shifts
About Pinnacle Bank
We take pride in our heritage as a family-owned, community bank. Our commitment to our customers and community is at the forefront of how we do business.

We are a Nebraska-based banking organization founded in 1938 in Palmer, Nebraska. Today, we have branches in Arizona, Colorado, Kansas, Missouri, Nebraska, New Mexico, Texas and Wyoming.

As we grow, our commitment to our customers and community remains as strong as ever. We specialize in building lasting banking relationships with the businesses, farms and families we serve. We also prioritize taking an active role in our communities through charitable giving and volunteering.

At Pinnacle Bank, we are ready to help your company with business checking and savings accounts, commercial loans and lines of credit and treasury management services.

We also offer personal banking services, including accounts, mortgages, personal loans and technology products.

We offer fair and competitive compensation as well as bonus based on an employee's years of service and possible discretionary merit bonuses. Employees also have the opportunity to participate in the Bank incentive programs based on charter/branch guidelines. Other benefits include:
8 paid holidays
17 PTO days each year for the first five years of employment. Employees must also complete the 90-day introductory period prior to accruing PTO.
New employees will receive 12 hours of paid sick time upon their hire date
After five years, 22 PTO days each year
After ten years, 27 PTO days each year
Health, dental, prescription drug card, vision, and voluntary life insurance plans
Health Savings Account with employer contributions
Flexible medical and dependent care spending plans
Parental Leave after one year of full-time employment
401K plan after 3 months and start of next quarter with employer contributions and profit sharing
Free checking account and basic printed checks
Free safe deposit box
$15,000 group term life insurance
Long term disability insurance
Employee Assistance Program
Educational Assistance

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] or by phone at 402-697-8666 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. For more information, view the [EEO KNOW YOUR RIGHTS] and [PAY TRANSPARENCY STATEMENT].