Collection Analyst

At JFrog, we're reinventing DevOps to help the world's greatest companies innovate - and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit, and just all-around great people. Here, if you're willing to do more, your career can take off. And since software plays a central role in everyone's lives, you'll be part of an important mission.
Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production a concept we call "liquid software." Wouldn't it be amazing if you could join us in our journey?

We are looking for a detail-oriented, proactive, and experienced Collections Analyst to join our finance team. In this role, you will be responsible for managing accounts receivable, ensuring the timely collection of outstanding debts, and maintaining strong customer relationships.

As a Collections Analyst in JFrog, you will:
Manage a portfolio of accounts, ensuring the timely collection of outstanding invoices
● Communicate with customers to resolve payment discrepancies and disputes.
● Reconcile customer accounts and process payments accurately
● Collaborate with sales and Billing teams to address billing issues
● Prepare regular reports on collection activity and account status
● Identify and implement process improvements to enhance collection efficiency
To be a Collections Analyst in JFrog, you need:

● 3-5 years of experience in collections, accounts receivable, or a similar financial role
● Proven track record of successfully managing a high-volume accounts receivable portfolio
● Proficiency in NetSuite and Microsoft Excel
● Experience with a collection system such as Tesorio, Gaviti - Advantage
● Excellent communication, negotiation, and interpersonal skills
● Ability to work independently and as part of a team in a fast-paced environment