40Seas - Fintech Operations & Support Analyst

Description:

About Us

We are a fast-growing Fintech company building an AI-Powered Customer to Cash Platform reshaping the way SMEs trading globally work. We embedded global payments, compliance, and credit management through AI, automation, and data-driven decisioning.

Our technology leverages advanced data providers, credit bureaus, and financial infrastructure APIs to create seamless and compliant processes.

Role Overview

We’re looking for a Fintech Operations & Support Analyst who is curious, proactive, and eager to grow into the crossroads of Fintech and AI.

This is an ideal role for a recent graduate (or early-career professional) in Industrial Engineering and Management or similar, who wants to build the next generation of automated operations and back-office workflows supporting core Fintech cycles such as: customer on-boarding, payments, compliance, underwriting, and credit operations.

You’ll learn how global payments flows, credit scoring, and compliance ecosystems work — touching deeply into the way business work and sales, while helping design internal processes that use AI and automation to scale efficiently.

Key Responsibilities



• Support day-to-day back-office operations: data reconciliation, transaction verification, and onboarding processes.
• Work with data providers, and payment partners to maintain data quality and ensure smooth integrations.
• Assist in developing and automating workflows using AI across operations units.
• Analyze operational data to identify risks, inefficiencies, and automation opportunities.
• Help document and standardize operational procedures for scalability.
• Collaborate with Customer Success, Sales, and R&D to define process logic for AI and automation tools.
• Hands-on engineering of internal projects focused on AI and automation in areas identified as mission critical to the seamless operation of our company

Requirements

• Bachelor’s degree in Industrial Engineering and Management, or a related field.
• Strong analytical mindset and interest in Fintech, and AI.
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• Highly curious, self-motivated, and proactive — able to work independently and learn quickly.
• Native English speaker, with excellent communication and documentation skills (Hebrew a plus).
• Flexible work hours to support customers worldwide across time zones.
• Internships and past work experience.

Nice to Have

• Experience or knowledge in one or more of the following:
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• Financial data APIs or data aggregation platforms.
• Payment / Compliance / KYC / AML operations.
• Exposure to global payments, credit risk, or lending processes.
• Experience with automation tools.

Why Join Us



• Work globally: we have markets and offices in Shenzhen (China), Tel-Aviv (Israel) , and New York (USA).
• Learn deeply: Gain hands-on experience in the infrastructure powering Fintech and digital banking.
• Build real systems: Help design and automate back-office processes using AI and data.
• Grow fast: Work closely with senior professionals and expand into operations, product, or compliance roles.
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• Innovate: Join a company where creativity, problem-solving, and curiosity are valued.