Multimedia Systems & IT Support Specialist

Description

Full ownership of the technical support, operation, and maintenance of advanced multimedia systems on the events floor, including podcast studios and the Green House facility. - Providing front‑facing service to clients and company employees with a strong emphasis on professionalism, courtesy, and personal attention. - Real-time troubleshooting, operation of AV systems, sound, lighting, and broadcast systems. Working closely with IT teams, external vendors, floor operations teams, event managers, and Green House teams in the U.S. - Responsibility for ongoing maintenance, equipment inventory management, and coordination of services with professional vendors. - Flexibility to work evening shifts (until 23:00) according to special event needs (once or twice a week, depending on events) and Full-time, on-site only (no remote work).

Requirements

- Proven experience with the implementation and operation of advanced multimedia systems, or similar roles involving ongoing work with multimedia and communication systems.

- Understanding of data communications, networking, end-user computing, cloud, and technology infrastructures.

-Proficiency with common AV systems and communication protocols (significant advantage).

- Exceptional customer service orientation, ability to work independently and as part of a team, assertiveness, and excellent interpersonal communication skills

. - Availability for full-time, on-site work from the Tel Aviv office, including evening shifts.

- High level of English. - Ability to work under pressure in a fast-paced, multitasking environment.

- Strong real-time technical problem‑solving skills and creative thinking. Advantages:

- Experience with Poly and Crestron NVX systems – major advantage.

- Experience managing technological projects. - Experience in IT support.

- Experience in event environments/podcast rooms / Green House studios.

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