UX Writing Guild Master

Company Description

Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 282 million users and their visitors worldwide. At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level. 

Although we’re already industry leaders in web creation and business, our work is nowhere near done. Our goal is to become the main engine of the Internet so we can create a more open web for all.

We're proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.

As a UX Writing Guild Master, you’ll be an integral part of shaping how we develop and execute Wix’s UX writing/content design practice in the age of AI. You’ll have a direct hand in building a culture of continuous learning, not just for writers but for the entire organization as we evolve our workflows. The programs you own will help shape the way Wix creates and maintains in-product content.

In your day-to-day, you will:

• Contribute to the development of new workflows in the age of AI and own the curriculum for teaching these workflows across the company

• Design and run the onboarding program for new UX writers

• Deliver ongoing training and enrichment for writers and non-writers that ensures our UX text is of the highest quality

• Shape the recruitment process to identify and hire excellent UX writers

• Manage a student bootcamp program and oversee students’ professional development

• Act as a professional lead for UX writers who don’t have professional support within their individual teams

• Contribute to high-impact UX projects as needed, less than 25% of the time

• Native-level English in writing, reading and speaking

• 3+ years hands-on experience as a UX writer/content designer with a portfolio that demonstrates a range of products; preference for those with previous leadership experience

• 2+ years experience in creating and delivering educational programs across complex organizational structures 

• Experience mentoring junior writers, preferably in a managerial role

• Excellent communication and collaboration skills

• Comfortable with ambiguity, open and curious about evolving dynamics and AI-driven changes

• Fantastic storyteller who excels at information hierarchy and can whip up a snazzy presentation in no time

• Superb task and time management skills

We are Wix’s Writers Guild. We’re a global team of 200 writers at Wix producing clear, consistent, and professional content that is honest and easy to understand. Our mission is to support Wix user success through our writing, craft stories about our products, inspire confidence, and create delightful user experiences every step of the way. Guided by the Wix tone and voice, we craft compelling copy to convey the right message and help our users succeed.