Company Description

Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 282 million users and their visitors worldwide. At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level.

Although we’re already industry leaders in web creation and business, our work is nowhere near done. Our goal is to become the main engine of the Internet so we can create a more open web for all. 

We're proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.

As a Data Engineer, you'll play a key role in building and maintaining data solutions that enhance customer care operations, improve user satisfaction, and deliver innovative service solutions. In your day-to-day, you will:

• Convert business and product requirements into data models while working closely with key stakeholders 

• Develop complex data workflows using Python and Airflow 

• Design, maintain, and optimize the Wix Customer Care Data Warehouse 

• Build automation processes to support and scale our data pipelines 

• Collaborate with product teams to identify and deliver impactful, product-embedded data solutions that enrich user experiences 

• Leverage new AI products, such as Cursor, to enhance data engineering processes and drive innovation

• 3+ years of coding experience in SQL and Python 

• Experience creating and maintaining Airflow pipelines 

• Strong understanding of business goals and ability to collaborate effectively to push the organization forward 

• Eagerness to learn new technologies, including AI-driven solutions 

• Fluent in English, with excellent communication and presentation skills

We are the Wix Customer Care Data Engineering team. Our mission is to provide Wix Customer Care with reliable, actionable data to enhance support operations, improve user satisfaction, and enable innovative customer service solutions. We manage a flexible data warehouse and collaborate closely with product teams to deliver real-time data used across Customer Care features. Our work supports key solutions like the AI-powered chatbot and smart routing system, enabling efficient, personalized support for millions of Wix users. As one of Wix’s most dynamic data teams, we offer great opportunities for learning and professional growth.