Head of UX - Wix Payments

Company Description

Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 282 million users and their visitors worldwide. At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level. 

Although we’re already industry leaders in web creation and business management, our work is nowhere near done. Our goal is to become the main engine of the Internet, creating a more open web for all.

We're proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.

We are looking for a Head of UX to lead the strategic vision, execution, and growth of user experience across Wix Payments. This senior leadership role demands a proactive, visionary leader who an seamlessly connect user needs with business goals and ensure that UX is a core driver of company innovation and success. You'll drive critical initiatives, lead a talented UX team, and push the boundaries of fintech experiences through cutting-edge UX and AI innovation. In your day-to-day, you will: 

• Act as the strategic voice of UX at the leadership table, ensuring user-centered thinking shapes company priorities and initiatives 
• Define and drive the UX strategy for Wix Payments, embedding UX deeply into business and product decision-making 
• Lead a high-performing UX team, fostering a strong design culture of excellence, ownership, and continuous improvement 
• Collaborate cross-functionally with product, engineering, and leadership teams to align UX initiatives with broader business objectives 
• Own and influence major product initiatives—from shaping seamless onboarding flows to creating next-generation AI-powered UX experiences 
• Push innovation in fintech UX, setting new industry standards for usability, trust, and accessibility 
• Shape roadmaps, prioritize UX efforts, and ensure that UX not only supports but drives key product and business initiatives 
• Create and execute a structured team growth plan, mentoring designers and cultivating a unified, world-class UX voice 

• Experience in UX or product design roles, with at least 5 years in a UX leadership position 
• Proven experience influencing senior executives and integrating UX into business and product strategies 
• A strategic thinker who balances user needs with business goals, connecting UX impact to company success 
• Strong execution and ownership mindset - you shape roadmaps, influence priorities, and push initiatives forward 
• Deep expertise in human-centered design principles, research methodologies, and UX best practices 
• Forward-thinking approach to trends in AI, emerging technologies, and their application to user experience 
• Experience building UX organizations and scaling teams in alignment with company growth 
• A collaborative team player who thrives in group environments, fosters strong cross-functional partnerships, and contributes to a culture of shared success
• Excellent communication, leadership, and execution skills, with a bias for action and results 
• Ability to mentor, grow, and scale high-performing UX teams, fostering collaboration, creativity, and excellence 

We’re the Wix Payments team. We provide Wix users with the best way to collect payments from their customers and manage their Wix income online, in person, and on-the-go. We’re passionate about crafting the best experience for our users, and empowering any business on Wix to realize its full financial potential. We have developed our own custom payment processing solution that blends many integrations into one clean and intuitive user interface. We also build innovative products that help our users manage their cash and grow their business.