NOC Engineer

Imperva is a multi-billion-dollar cybersecurity company, that protects the world’s largest organizations from cyber-attacks. We work in a Hybrid Model from home and from the office (Tel Aviv) and We have been recognized as one of the Best 50 high-tech companies to work for in Israel 2023 by Dun & Bradstreet!Duns10-Imperva
Imperva is seeking a collaborative and diligent person with a passion for infrastructure to work as a Network Operations Center Engineer within our global Network Operations Center (NOC). The NOC is a 24x7x365 follow-the-sun monitoring and response team that is responsible for the overall health and operational success of our cloud infrastructure. This function plays a key role in our commitment towards customer success.
As a NOC Engineer, you are expected to have networking and operational knowledge that will enable you to respond and remediate alerts from network equipment and related systems across our global data centers. You will work daytime hours, including weekend and holiday shift rotations, in our office, responding in real-time to alerts and events, At times you will also participate in projects with direct impact on the reliability and performance of the Imperva network.Your duties will include:
Actively engage in incident response: triage and remediation
Follow standard operating procedures, while recommending improvements as a result of experience and observations
Point of escalation for critical customer issues
Contribute to improving Imperva’s global network performance and stability
Building and maintaining knowledge as you develop expertise
Training and mentoring of new NOC engineers
Assist on long term projects and operational issues as needed
Analyze operational data to produce reports and insights on network performance
Willingness to grow in knowledge and span of responsibility
Required Experience and Skills:
Networking certifications: such as CCNA, JNCIA, etc.
Working knowledge of Internetworking (BGP)
Excellent knowledge of TCP/IP fundamentals, HTTP/S and DNS
Basic knowledge of Linux and scripting languages
A strong team player who is accountable towards business urgency
Ability to stay organized in a multi-tasking environment
Self-starter personality
End-user experience with various monitoring tools/systems (Zabbix, Grafana, ELK, Pingdom etc.) - advantage

Legal Notice
Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.

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