Manager - Data Upload

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What We'll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

We at TransUnion CIBIL are an equal opportunity employer and are committed to a policy of treating all our associates and job applicants equally. Applicants are evaluated on the basis of job qualification - not race, color, sex / gender, religion, caste, national origin, age, disability, marital status, citizenship status, sexual orientation, gender identity or any other status, whether or not protected. We are committed to taking affirmative action to employ and advance minorities, women, and qualified disabled individuals. We ensure a safe, productive, and harassment-free workplace for all.

Culture and Values
Our culture is welcoming, energetic, and innovative. There’s an overall synergy that flows throughout the company, creating a sense of connect, belonging and unity in knowing that we’re all working to achieve the same overall goal. Our core values which we live by every day are integrity, People, Customer, and Innovation.
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What is excitement and passion for us?
We define it as a blend of curiosity, ability to unlearn and yet continuously learn, able to connect with meaning and finally the drive to execute ideas till the last mile is achieved. This passion helps us focus on continuous improvement, creative problem solving and collaboration which ensures delivery excellence.

What You'll Bring:

Responsible for day to day operations of Data Load processing.
Must have a thorough understanding of the functional aspects of Data Load Application.
Provide end to end support to members on data upload.
Provide resolutions to correct any data file issue that may arise from incorrect data or data being provided in incorrect formats by the members.
Escalating and highlighting any system issues to the IT team and flagging such issue to the CIO/Management/Technical Partners
Preparing daily/monthly reports with details of the productivity, quality & SLAs and share the same with the Sales team and the management.
Working with data management to preempt any changes and/or enhancements in the application and
could arise from acquisition of new data and/or changes in existing data models and structure
Maintaining high standard of quality & achieving high level of productivity.
Work closely with technical, data quality and sales staff and the data owners from the businesses to achieve the data quality objectives.
Any other responsibility as assigned by the management

Impact You'll Make:

Experience and Skills

Graduate / Post graduate from reputed Universities
6 - 9 years relevant experience in managing business
Domain knowledge in Banking / Finance essential
Strong communication skills and displays confidence in day to day interaction
Self-motivated and fast learner
Should be able to manage crisis situations and able to provide workaround solutions
Executive presence and assertiveness.
Self-starter, ability to work independently, handle ambiguous situations and exercise judgement in variety of situations.
High degree of responsibility and ownership, strong multitasking, coordination and tenaciously looking for ways to get results.

Essential Competencies

Ability to build trusting relationships - across all levels and in the immediate / extended team internationally, should be known and regarded as a trusted competent advisor.

Driving innovation – A believer in continuous improvement of services, processes and operational efficiency. Demonstrates curiosity and critical thinking.

Business Acumen – Spends time to ensure understanding of the business and aligns accordingly.

Change agent – Ability to diagnose correctly, design and execute interventions. Ensures communication through appropriate channels in a concise and proactive manner.

Execution champion – Focuses and ensures closure without compromising on quality of the output. Raises / flags issues as necessary and moves forward with a solutioning approach

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

TransUnion Job Title

Specialist II, Data Integration