Quality Controller

Quality Controller
POSITION SNAPSHOT
JobReq ID: 52787
Type of work: On site
Type of contract: Open-ended/permanent
Full/Part Time: Full time
Location:

Rosh Pinah, NA

POSITION DESCRIPTION

JOB DESCRIPTION – QUALITY CONTROLLER

Sales

• Complete a quality control checklist for each vehicle entering the fitting bay.

• Inspect all vehicles upon arrival as per the quality control checklist

• Assess customer requirements and ensure that these are met

• Invoice on computer the products and services

• Complete stock request sheets and give to Supervisor/Branch manager for approval

• Instruct fitters to execute the job as required by the customer.

• Sell other services for e.g. wheel alignment and balancing.

• Be creative.

Customer retention

• Report client complaints to Supervisor/Branch Manager.

• Remember our regulars.

• Inform customers of new services and products.

• Receive customer in a friendly manner.

• Inspect tyres and rims, nuts and bolts once they have been demounted from the vehicle

• Make sure that correct mounting, demounting, inflating, stripping and fitting procedures are followed.

• Make sure that fitment of new tyres are done properly and in accordance with section 4 on the quality control checklist

• Do not allow any client to remain unattended in the fitting bay.

General administration

• POD’s signed and handed to administration

• Prepare quotes for Branch Managers approval

• Tyres removed from vehicles or brought in or retreading must be sent to the factory on a daily basis.

• There may be no “unknown” or unaccounted tyres in the fitting bay.

• Compressors, torque wrenches, jackets and impact tools must be serviced regularly and adhere to safety regulations.

• No fitters are allowed to deal directly with clients.

• Always obtain permission from customer with regard to scrap.

• Correctly complete tyre change slips for wheel changes.

• Wheel align, wheel balancers, low level lifts, tools, etc all inspected on daily basis.

• Ensure that toilets are inspected daily, that it is always neat and tidy.

• Fitting area clean and all equipment working

• Keep list of regular customers

• Keep Inspection records

• Ensure that fitting bay is in an acceptable state.

. Health and Safety

• Make sure that all fitters have the required personal protective equipment and adhere to safety regulations.

• Have toolbox talks and safety meetings with fitters on a weekly basis.

• Adhere to Health & Safety standards in the workplace and do not endanger other parties.

• Comply with the requirements of the Occupational Health and Safety Act

• Ensure Personal Safety Equipment and facilities provided by the company are in good and clean condition.

General

• Project a professional image.

• Undertake all reasonable requests and instructions, given verbally or in writing, which fall within the parameters of this job.

MORE INFORMATION

All applications will be reviewed. Our Recruitment team will contact the suitable applicants for the next step of the recruitment process.

We are looking forward to hearing from you!

DISCLAIMER

Diversity and inclusion are a central part of Bridgestone EMEA’s values at the highest level. This is key for our people to show a passion for excellence for improving society connected to the world in which we live. Our commitment to diversity, is linked to our founders mission of ‘Serving Society with Superior Quality’, which is essential in shaping and creating the organization, serving all people, respectfully, connected to our business. We recognize that everyone is different and that attracting, developing and retaining our employees will create a sustainable working environment which is essential to our success. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate in particular on grounds of gender, marital status, race, ethnic origin, color, nationality, national origin, disability, sexual orientation, religion or age.