Operations Content Writer

As our Operations Writer, you will use your in-depth understanding of products, internal tools and processes and create easy to understand content for a wide-range of audiences. Responsibilities: Produce high-quality documentation : Create comprehensive and user-friendly content, including help site articles, in-app help, standard operating procedures (SOPs), support agent troubleshooters, and canned responses. Collaborate with stakeholders : Partner with internal teams to identify documentation needs, ensure accuracy, and improve the user experience. Deliver content under tight deadlines while minimizing the need for revisions. Tailor content to different audiences , including technical teams, marketing personnel, and end-users. Process content requests : Efficiently manage briefs, define deliverables, and provide accurate effort estimations. The job location is in Tel Aviv, Full time Native-level English speaker with impeccable grammar and attention to detail Ability to grasp technical concepts and translate them into clear, concise language Minimum of 2 years of experience as Content Writer, help center writing, product writing, customer support or operations writing Flexibility to handle multiple projects simultaneously and a proactive approach to problem-solving