Partnerships Relationship Manager

Partnerships Relationship Manager
Description

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we're assembling the world's best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let's build the future of fintech together.

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Rapyd is looking for a Partner Relationship Manager for Partnerships Acquiring.

The partnership channel supports fast growing innovative partners like Paynt, CCV, Mollie and Littlepay. Through our partnership channels Rapyd supports thousands of small to mid-size merchants. We have a track record of growth with Payment Facilitators and Independent Sales Organizations due to our strong product offering. We pride ourselves on our customer intimacy and being able to act fast to meet our partners evolving needs.

The role

The Partner Relationship Manager is responsible for building up and maintaining a strong relationship with current and future partners of Rapyd. This involves being a part of the sales cycle and managing the partner relationship. Communications and relationship management with key partners is mostly held at the C-level.

The successful candidate will be someone of the calibre and ability to make an immediate impact. They will need to be comfortable working in a business that operates at pace and cutting through any complexity. They will have intellectual horsepower, resilience, and strong interpersonal skills to get different teams aligned for large projects.

The role reports into the Head of Partner Relations. Location is office based out of Tel Aviv, workdays are Monday-Friday. The role will involve some travelling to meet partners across Europe.

Responsibilities:

Manage the Commercial, Contractual and Strategic activity for a designated list of partners
Regular engagement with partners as a representative of the business to identify partners needs
Create and drive strategic Relationship Management within each designated account to increase revenue and ensure stickiness
Maintain positive relationships with clients and manage expectations
Work closely with the product team, sales, support, marketing and management to continuously drive the best experience for our existing and potential partners.
Manage and prepare quarterly business reviews with partners.
Look for, and close, up-sell opportunities with partners for other products that the company may offer that are not currently being utilised by the partner.

Requirements

Workweek for this position is Monday-Friday.
5+ years in sales and account management with experience in a B2B environment is a plus
Ideally prior experience of building robust relationships
Acquiring experience and insight into companies processes and communication lines
Bachelor's degree or higher
Remarkable acumen in meetings
Highly articulate and able to simplify complexity
Confidence in communications at C-level
Demonstrated ability to uncover/resolve critical issues and deliver exceptional customer service
Good understanding of technology
Ability to understand an organization's business drivers, challenges and pain points
Ability to prioritise a heavy workload within a fast-paced environment
A strong communicator and a team player
Excellent professional written and spoken Business English
Excellent people, project and time management skills

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Job ID 6A.D4F