Product Manager- Ocean

If you shop online (and who doesn't these days?), then chances are you've already interacted with Yotpo. We're a leading eCommerce retention marketing platform, on a mission to help brands of all sizes turn one-time shoppers into customers for life. Loyalty programs, SMS and email marketing, subscriptions, and reviews are our bread and butter, but we have more solutions up our sleeve, too.

We have teams across the world, including the US, Canada, UK, Israel, Bulgaria, and Australia — and we're still growing. Our primary goal is to deliver the best technology in the industry.

You can hear all about it in our latest brand video.

Sounds exciting? Then read on, because we're in pursuit of the best and the brightest minds to help us achieve our vision.

About the job

We're working on an exciting new product within Yotpo, and are looking for our first Product Manager to help lead the effort. As a Product Manager, you will be responsible for obsessing over the needs of the customer, developing priorities, and translating customer requirements into clear guidance for our developers.

This is a key role that will report directly to an SVP and help shape a tool which will revolutionize how ecommerce brands retain their best customers.

Responsibilities

Conduct user surveys, interviews, and focus groups to deeply understand pain points and needs
Identify patterns from product analytics and translate into meaningful product changes
Identify opportunities for strategic product efforts
Create wireframes and UX flows that will solidify these opportunities into products and features.
Write thorough Product Requirements Documents and work with our developers to ensure we're delivering intuitive, innovative experiences
Work with developers and UX designers to deliver new features
Nurture internal relationships and drive complex, cross-functional projects
Create and manage KPIs, roadmaps, and project plans

About you

You have a deep understanding of the market, experience with B2C mobile apps, empathy for our users, and a love for data and creating delightful, thoughtful product experiences. Your colleagues unanimously say that you're one of the best and brightest they've ever worked with.

You also have:

At least 4 years experience working as a product manager in a successful startup or a top technology company
Strong business orientation and the ability to identify opportunities
The ability to synthesize big-picture product strategy that meets customer needs; motivate and convince the organization of your strategy
Self-organized, process-driven mindset
Strong attention to detail including proven ability to manage competing priorities
Innate understanding of what it takes to craft outstanding customer experiences
Expert analytical skills with the ability to clearly and accurately communicate data insights
Perfect English and communication skills

#LI-Hybrid