Service Coordinator

*Join Our Team as a Service and Operations Coordinator!*

Bulwarx, a leading integration company in the field of cybersecurity, is seeking a dedicated and organized Customer Operations Coordinator to join our Delivery Department. If you thrive on scheduling and providing top-notch service, this is the role for you!

*About Us:* Bulwarx is at the cutting edge of cybersecurity, ensuring our customers are protected and secure. We're seeking a Service Coordinator who enjoys scheduling, is passionate about delivering exceptional service, and wants to be part of a dynamic team.

*Position:* Full-time

*Location:* Ra'anana, Israel

*Responsibilities:*

* Allocate personnel to projects and customer tasks
* Manage the calendars and tasks of the technical team
* Handle unforeseen scheduling events related to the technical team
* Address service events with clients regarding priorities and schedules
* Serve as the primary contact for customer communication related to coordinating department activities
* Initiate tasks with operational and sales teams
* Monitor the frameworks of all activities
* Ensure all projects are updated in supporting systems in coordination with the technical team

*Requirements*

* Experience in customer service
* High service orientation
* Excellent interpersonal and communication skills
* Broad systemic vision
* Proficiency in computer applications and Office
* Ability to work under pressure
* Experience in calendar management (an advantage)

Job Type: Full-time