Product Manager (UGC)

If you're into online shopping (who isn't these days?), chances are you've crossed paths with Yotpo. We're all about eCommerce retention—helping brands of every size turn one-time shoppers into lifelong customers.

Think loyalty programs, SMS and email marketing, and reviews—it's what we do best. Plus, we've got more tricks up our sleeve.

With teams spread across the globe—from the US and Canada to the UK, Israel, Bulgaria, and Australia—we're growing fast. Our main mission? Delivering cutting-edge technology that sets new standards in the industry.

Sounds exciting? Then read on, because we're looking for curious professional talents to be a part of building the future of the e-commerce industry.

Yotpo is looking for a Product Manager to join the Reviews team and innovate the way thousands of brands leverage the millions of opinions shoppers contribute on products they purchase. Today's buyer is more informed than ever before, thanks to the vast amount of information and AI capabilities available at their fingertips. Yotpo's core product, Ratings & Reviews, empowers consumers with purchasing decisions while helping brands collect valuable user-generated content.

This role is based in Tel Aviv, Israel.

About the job
As a Product Manager you will be responsible for coming up with creative new ideas to expand our product and improve our customer experience. You will create product strategies consistent with the company's vision, and translate them into detailed requirements and prototypes.

This is a key role that innovates the way brands engage with consumers post purchase, and amplifies the voice of the customer.

Responsibilities

Perform extensive business and customer research to identify new opportunities consistent with Yotpo's vision
Create wireframes and UX flows that will solidify these opportunities into products and features.
Build consensus and secure support from stakeholders
Work closely with a dedicated R&D team, product designers, data experts, and business teams to design and deliver beautiful beautiful, intuitive experiences
Nurture internal relationships and drive complex, cross-functional projects
Create and manage KPIs, roadmaps, project plans, and product requirement

About you

You are fluent in English, have deep business understanding, and a love for data and delighting users. Your colleagues unanimously say that you're one of the best and brightest they've ever worked with.

You also have:

At least 3 years experience working as a Product Manager in a successful startup or a top technology company
Strong business-orientation and the ability to identify opportunities
The ability to synthesize big-picture product strategy that meets customer needs; motivate and convince the organization of your strategy
Extensive experience driving both UX-intensive projects and projects that involve technical integrations
Self-organized, process-driven mindset
Strong attention to detail including proven ability to manage competing priorities
Innate understanding of what it takes to craft outstanding customer experiences
Expert analytical skills with the ability to clearly and accurately communicate data insights
The ability to thrive in ambiguity and exhibit grit when faced with setbacks
Excellent communication skills

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