IT Support Technician

*Main duties and responsibilities:*

* Troubleshoot & resolve incidents associated with multiple equipment & software; provide break/ fix support, advice, and assistance to authorised users.
* VPN Connectivity and Install Anti-virus.
* Coordinate related activities (remote & onsite).
* Windows Deployment, Migration, Troubleshooting.
* Outlook Configuration and troubleshooting.
* Coordinate and plan installations, de-installations, cascades, moves/ migrations, and add/changes for all EUC Equipment and Software.
* Monitor client satisfaction and Service Levels throughout the IMAC activity, following delivery at predetermined intervals and manage inventory.
* Providing IT and Desktop support as a level 1 & 2 technician.
* Understanding of LAN /WAN networks and basic troubleshooting
* Windows Server, Installation, and management.
* Active directory Understanding of TCP / IP Protocol.
* Understanding of PuTTY, Wireshark / AnyDesk, MS Teams and TeamViewer.
* This is a contract role, and you'll be requested to support on OnCall/Dispatch basis.

_The rate is an all-inclusive contract role._

Job Types: Part-time, Temporary, Contract

Pay: 800.00₪ per day

Work Location: In person