Director of Operations

This is not a back-office role. This is the operational command center of the CEO’s vision.

You will work directly with the CEO and executive team to:

Ensure that what we say gets done – gets done.
Build systems and rituals of execution.
Drive operational rhythm, speed, and clarity across teams.
Track deliverables, remove blockers, and hold everyone (gently but firmly) accountable.

Key Responsibilities

Own company-wide execution processes: task tracking, cross-team initiatives, and operational dashboards.
Monitor and support execution of key initiatives (e.g. AI adoption, blitz content, sales playbooks).
Ensure leadership meetings result in clear action items with deadlines – and follow-up happens.
Collaborate with team leads to align weekly and monthly priorities.
Manage our internal operating system: Asana/Notion/Trello – or help define it.
Identify gaps between plans and actuals, and proactively surface issues.
Support internal communications and alignment on goals and KPIs.
Work hand-in-hand with the CEO to amplify his strategic intent inside the organization.

What Success Looks Like

Key initiatives are executed on time and with high quality.
Managers are working with AI tools (because you made sure it happened).
The CEO spends less time chasing people – and more time driving vision.
The organization runs faster, clearer, and with better coordination.

Requirements:

4+ years of relevant experience in operations, product delivery, Chief of Staff, or execution roles.
Experience in fast-paced tech companies (fintech, SaaS, B2B, product-led, or similar).
A master of clarity: You cut through noise, structure information, and make things happen.
Tech-savvy: You understand product teams, data logic, and digital workflows.
Smart executor: You don't wait for perfect instructions – you move, you follow up, you close loops.
Emotionally intelligent: You know how to follow up without creating friction.
Obsessed with momentum, timelines, action, and output.

Nice to Have

Background in fintech, B2B SaaS, risk, or FX-related industries.
Experience implementing AI tools across teams.
Experience scaling startups from early to growth stage.