NOC operator student

Synergy by AccessFintech is a network powered by data and intelligence that transforms post-trade collaboration, uniting over 250 Buy-Side, Sell-Side, Asset Servicers, and OMS platforms. With a focus on efficiency and innovation across asset classes—such as securities, derivatives, and alternatives—Synergy leverages AI-driven insights and a cloud-native infrastructure to normalize data, generate actionable insights, and resolve exceptions in real time through collaborative engagement.

Read about us at: https://www.linkedin.com/company/access-fintech/

The job requires evening, night, and weekend shifts – please send a CV only if relevant.

Requirements:

High sense of responsibility, proven functional and technical analysis skills, handled pressure well, and strong analytical skills.
Fast learner and comfortable with working in a fast-paced environment.
Upper English level, both spoken and written.
Computer science student or equivalent with a minimum of two years of remaining studies.
Basic knowledge of SQL, AWS, and Networking.
Worked night/weekend shifts previously.

Responsibilities:

Actively monitor our microservices-based application, using different monitoring and logging tools. Proactive communication on services and infrastructure health, impacts, escalations, and other critical analysis.
Respond to events from the monitoring tools, with the goal of restoration of service.
Provide the first point of contact support; Used as a hub to escalate & communicate with other technical groups/management.
Manage incidents and trigger on-call policies.
Add and improve documentation associated with monitoring and procedures.
Provide first-aid and initial troubleshooting on returning or new problems.
Work closely with the Developments team, the Operations team, and the Client Services.
Be the first responder to any incident, drive to resolve ongoing issues, communicate them to the relevant teams, and document them.
Assist with core infrastructure monitoring, including maintenance.
Work independently and with global teams.

Advantages:

Worked in a monitoring environment.