Principal Engineer, Identity & Access Management

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

Health & wellbeing resources and programs
Paid vacation and personal days for work-life balance
Competitive compensation and benefits packages
Work-life balance
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment
We’re looking for our next Principal Engineer, Identity & Access Management. Could It Be You?

The Principal Engineer, IAM, is the highest technical expert in the IAM team. The role is to provide technical leadership to the IAM team and overall to the organization on Identity Security best practices, in accordance with Enterprise Standards and applicable regulatory requirements.

Regulatory Environment: This role operates within a CIRO-regulated dealer and an OSFI-regulated federal financial institution (FRFI) environment. Candidates must understand that entity segregation between Questrade Inc. and Questbank is a foundational architectural constraint.

The Principal Engineer, Identity & Access Management is a champion for putting the customer first and has a deep passion in understanding customer behaviour. They will create lifecycle journeys to improve the customer experience, engagement and retention as we deliver on our promise to help customers keep more of their money as they become more financially successful and secure.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

Provide technical leadership on all Identity Security aspects, including but not exhaustive to Access, Authentication and Authorization (AAA), Privileged Access Management (PAM), Identity Governance & Administration (IGA), Single Sign-On, Authentication Escalation (e.g. phishing-resistant MFA), Risk-based Access, FIDO2, Windows Hello, Platform Credential for macOS, Touch ID for FIDO2, Intune MDM, personal password managers, FIDO2 security keys, biometrics, and passkeys.
Collaborate with Business stakeholders in both project and operations to translate Business needs to Identity requirements, tailored to the Organization’s needs and risk tolerance.
Design and document solutions meeting the Enterprise use cases and advise on industry and vendor best practices.
Liaise with Enterprise Architecture, Infrastructure Architects and Security Architects to build a coherent and integrated environment, based on strong foundations and standards.
Implement and operationalize all Identity Security controls.
Streamline and improve Identity Security Operations, especially by maximizing the usage of automation for consistent and scalable outputs.
Maintain a high quality standard in Operations.
Train Organizational Stakeholders/platform administrators on the proper usage of the Identity Security solutions (e.g. PAM, IGA).
Oversee the Access Audit process, design check-and-balance controls to ensure data quality, integrity and timeliness.
Define and maintain the library Identity Security related KPIs and KRIs which are meaningful to the Organization, collaborate with SMEs and the BI team to automate their generation and oversee their periodical generation.
Security Remediation: Significant engagement in identifying and closing high-severity security findings and supporting the architectural setup of Questbank during the first year of tenure.
Entity Governance: Accountability for managing and maintaining identity security controls and compliance postures across the distinct QFG regulated entities.
So are YOU our next Principal Engineer, Identity & Access Management? You are if you…

Provide technical leadership on all Identity Security aspects, including but not exhaustive to Access, Authentication and Authorization (AAA), Privileged Access Management (PAM), Identity Governance & Administration (IGA), Single Sign-On, Authentication Escalation (e.g. phishing-resistant MFA), Risk-based Access, FIDO2, Windows Hello, Platform Credential for macOS, Touch ID for FIDO2, Intune MDM, personal password managers, FIDO2 security keys, biometrics, and passkeys.
Collaborate with Business stakeholders in both project and operations to translate Business needs to Identity requirements, tailored to the Organization’s needs and risk tolerance.
Design and document solutions meeting the Enterprise use cases and advise on industry and vendor best practices.
Liaise with Enterprise Architecture, Infrastructure Architects and Security Architects to build a coherent and integrated environment, based on strong foundations and standards.
Implement and operationalize all Identity Security controls.
Streamline and improve Identity Security Operations, especially by maximizing the usage of automation for consistent and scalable outputs.
Maintain a high quality standard in Operations.
Train Organizational Stakeholders/platform administrators on the proper usage of the Identity Security solutions (e.g. PAM, IGA).
Oversee the Access Audit process, design check-and-balance controls to ensure data quality, integrity and timeliness.
Define and maintain the library Identity Security related KPIs and KRIs which are meaningful to the Organization, collaborate with SMEs and the BI team to automate their generation and oversee their periodical generation.
Security Remediation: Significant engagement in identifying and closing high-severity security findings and supporting the architectural setup of Questbank during the first year of tenure.
Entity Governance: Accountability for managing and maintaining identity security controls and compliance postures across the distinct QFG regulated entities.
Sounds like you? Click below to apply!

What’s in it for you as an employee of QFG?

Health & wellbeing resources and programs
Paid vacation and personal days for work-life balance
Competitive compensation and benefits packages
Work-life balance
Career growth and development opportunities
Opportunities to contribute to community causes
Work with diverse team members in an inclusive and collaborative environment
We’re looking for our next Principal, IT & Cyber GRC. Could It Be You?

The Principal, IT & Cyber GRC is the seasoned generalist and trusted advisor across Questrade Financial Group’s (QFG) IT & Cyber GRC function. Operating with breadth across governance, risk, control, audit and regulatory, the Principal is the day-to-day quality bar for the team — identifying and driving requirements, reviewing the work of Analysts, providing technical coaching, and bringing risk and control thinking into cross-functional initiatives early.

The role bridges governance, risk, and control intent with operational execution by partnering with IT, Cybersecurity, and business teams to ensure that "built-in" security and compliance is practical, proportionate, and audit-defensible. The Principal brings deep subject matter expertise to this work and partners with the Manager on framework accountability, novel control architecture, and regulatory interpretation.

The Principal, IT & Cyber GRC is a champion for putting the customer first and has a deep passion in understanding customer behaviour. They will create lifecycle journeys to improve the customer experience, engagement and retention as we deliver on our promise to help customers keep more of their money as they become more financially successful and secure.

Need more details? Keep reading…

In this role, responsibilities include but are not limited to:

Governance, Policy, and Regulatory Strategy

Governance Documentation Lead: Lead the periodic review and update cycle for Technology and Cyber Governance documents (policies, standards, procedures, frameworks, and handbooks), ensuring they remain accurate, aligned with legislative changes, regulatory requirements, consistent with the relevant frameworks, and reflective of the constantly evolving technology landscape.
Audit & Regulatory Management: Support all audit engagements (OSFI, CIRO, SOC 1, SOC 2, etc.) and perform quality-control vetting of materials to ensure a successful "audit-ready" posture.
Compliance Initiatives: Drive initiatives including gap assessments for new and existing policies against evolving industry requirements.
Control Advisory & Risk Partnership

Collaborative Control Design: Partner with IT & Cyber teams to advise on, review, and validate control designs that manage risk without hindering innovation and velocity; serve as a technical authority for novel control architecture.
Horizon Scanning: Maintain a forward-looking understanding of GRC practices and emerging threats to proactively manage risk. Perform analysis and support the issuance of communications to inform of organizational impact.
Innovative Monitoring: Identify opportunities to streamline processes through innovative solutions and automation logic.
Tabletop Facilitation: Coordinate and facilitate the execution of cybersecurity tabletop and simulation exercises designed by partner teams — managing scheduling, participant readiness, exercise delivery, and post-exercise documentation and remediation tracking.
Risk Assessment

Initiative Risk Assessments: Perform and support comprehensive risk assessments for existing processes and new strategic initiatives to identify systemic vulnerabilities.
Entity-Level Risk Assessments: Perform and support entity-level risk assessments across QFG’s regulated entities — identifying systemic risk exposures specific to each entity, assessing control sufficiency against entity-specific regulatory requirements, and partnering with the Manager and entity leadership on remediation roadmaps.
Agile Problem Solving: Take ownership of ad-hoc, high-priority activities emerging from a dynamic threat landscape.
Mentorship, Metrics & Technical Guidance

Strategic Mentorship & Coaching: Provide technical and craft-level coaching to the Business Analyst and Risk & Control Analyst — reviewing work product, modelling professional skepticism, and raising the quality bar of the team through peer review. This is a technical mentorship relationship, not a people-leadership role; formal performance management remains with the Manager.
Metrics Stewardship: Curate and quality-review IT & Cyber Risk metrics (KRIs/KPIs), ensuring the numbers, narratives, and visualizations that reach executive audiences are accurate, well-contextualized, and actionable.
Automation & AI Vision: Champion and curate the team’s use of AI and automation — setting practical standards for prompt engineering, output validation, and human review — to keep tooling and AI integrations aligned with GRC objectives.
So are YOU our next Principal, IT & Cyber GRC? You are if you…

Professional Experience & Education

Sector Expertise: Minimum of 4+ years of experience in IT and Cyber Risk, Audit, and/or GRC specifically within a regulated financial institution.
Academic Foundation: Formally educated in Business, Computer Science, Information Systems, Engineering, or equivalent professional experience.
Regulatory & Framework Mastery

Framework Proficiency: Deep understanding of a broad set of risk methodologies, frameworks, and practices—including NIST CSF, COBIT, ISO 2700x standards, CIS, COSO, ITIL, and PCI-DSS.
Regulatory Knowledge: Comprehensive understanding of the Canadian regulatory environment (OSFI and CIRO) and global assurance frameworks (SOC 1/2).
Governance Development: Proven experience in developing, updating, and reviewing high-level Governance documents, including policies, standards, and procedures.
Control Design & Risk Methodology

Lifecycle Oversight: Extensive experience performing complex risk assessments and designing robust controls.
AI and Automation: Proficiency in advanced Prompt Engineering for Generative AI models to accelerate GRC artifacts (e.g., summarizing SOC reports).
Technical Literacy: Strong knowledge of technology platforms, including Operating Systems and Databases.
Metrics, Dashboards & Reporting

Executive Intelligence: Experience in developing and reporting performance and risk metrics (KPIs, KRIs, SLAs, OKRs) and building high-level dashboards for executive leadership teams.
Data Integrity: Ability to ensure that metrics provide an accurate reflection of the organization’s risk posture.
Professional Designations & Tools

Industry Credentials: Holds one or more senior-level industry certifications (e.g., CISA, CRISC, CISM, CGEIT, or CISSP).
Technical Enablement: Experience with using compliance automation tools to streamline GRC activities.
Sounds like you? Click below to apply!

At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.