Business Applications Analyst

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With over 350 team members and 1,100+ customers in more than 50 countries, Pentera is a growing company supported by top investors like Insight Partners, K1, and The Blackstone Group. If you're looking to grow your skills, make a difference, and be part of an innovative team, Pentera is the place for you!

We are looking for a Business Applications Analyst to join our Global Business Applications Team at Pentera. In this role you will be delivering an improved user experience, increasing productivity and efficiency across Pentera’s various Business Units.

Job Description

The Business Applications Analyst will be part of a team that owns, develops, and executes the day-to-day configuration, support, maintenance and overall improvement of Pentera’s instance of Salesforce and other related applications. In this role, you will configure and operate Pentera’s business applications while working closely with different business units including Sales, Marketing, SDR, Customer Success, Finance, Legal and more.

Responsibilities

Lead Salesforce projects end-to-end: characterize business needs, design and develop new processes and implement them in Salesforce and other business applications
Support integrations with external systems e.g. Dealhub, Allbound, Funnelsource, ClientSuccess, Hubspot, Docusign, Outreach, PRM and more
Provide ongoing technical support including system configuration & maintenance
Monitor the efficiency of the system and introduce ways to improve it
Establish best practices and drive adoption of new workflows and processes
Analyze business questions and identify growth opportunities
Be responsible for data integrity and meta-data maintenance
Document processes, workflows and best practices in Pentera’s knowledge base

Requirements:

3+ years of hands-on Salesforce admin experience working on medium and larger projects
At least 1 year experience in Saas company
Excellent knowledge of Salesforce, with the ability to build custom apps and objects, formulas, flows,validations,approval flows & etc
Experience working with outsourced developers
Strong quantitative capabilities with a passion for numbers and analytics
Curiosity and skills to debug and get to the bottom of a problem and help resolve it with a solid long-term solution
Ability to manage multiple projects end-to-end
Strong relationship-building and communication skills in English

Advantage:

Salesforce.com Certified
Dealhub experience
Experience with SQL and BI tools (Looker/Tableau/similar)
Experience writing code

We are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome candidates from all backgrounds to join us!