Groups and Events Representative

Groups and Events Representative

As, Groups Meeting and Events (GME) Sales Representative, you will maximise revenue opportunities in the areas of groups booking, meeting and events by driving sales leads and increasing conversions.
The GM&E Sales Representative will interact frequently with Guests, suppliers, event organizers and with the intention of earning repeat and expanded business. Specifically, A GM&E Sales Representative will perform the following tasks to the highest standards:

What will I be doing?

As a Groups and Events Coordinator, you will work following the events that occur in the Hotel from initial contact with the head of the event to prepare contracts for groups and events, until the end of the event and therefore must perform the following tasks with the higher standards:

Receive and convert incoming enquiries to achieve targets and maximize revenue
Seek opportunities to increase sales and conversions within the Team
Manage an events schedule to maximise yield
Focus on a consistently executed up-selling and planning approach
Build strong relationships with customers to fully understand their needs
Ensure the complete administration and execution of all planned events
Receive groups and events and keep up to date the hotel even output
Draw up contracts for groups and events
Insert Rooming List in the system, update payment instructions and enter important information relevant to the group
Negotiate budgets with customers
Interact permanently with the Sales Coordinators, Reservations, Front Desk, Department Parties, Hilton Meetings and kitchen
Act directly with the guest or client during the stay of groups and events
Ensure that all client requests are answered efficiently and with agility

What are we looking for?

A Groups and Events Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

High level of spoken and written English & Hebrew - Mandatory
Passion to learn an develop within the commercial department
Excellent team work skills
Previous sales groups and events, preferably in Hospitality
Ability to analyze and manage multiple tasks
Ability to solve problems quickly and efficiently
Sense of organization and planning
Good computer skills including Excel, PowerPoint and Word
Positive attitude and good communication skills
Proactive approach to meet deadlines and objectives

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Demonstrated previous experience working in the Conference and Events function
Knowledge of the hotel property management systems
Graduate or MBA in Management, Hospitality and Marketing